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Corefieldoperational succession

How do I step back from my business without selling it?

Corefield guideUpdated

The short answer

Hand the day-to-day running to managers, and keep the ownership. For that to work, the business has to run without you first: your managers need the know-how, the authority, the customer relationships and the numbers. The main work usually runs nine to eighteen months, though every business is different.

Can I really keep the business and stop working in it?

Yes. You keep the business and its income, and your managers run it day to day. You become the owner who meets them once a month, rather than the one who answers the phone at 9 p.m.

What has to be true first?

Look at the six places a business usually depends on its owner:

  • The work

    Can the work get done properly without you?

  • The customers

    Do your customers deal with your people, or only with you?

  • The numbers

    Can someone else read and run the numbers?

  • The decisions

    What waits for you, and what stops when you’re away?

  • The outside relationships

    Do the bank, suppliers and landlord know anyone but you?

  • The licences

    Whose name are the licences and certifications in?

If any of these still runs through you, it will be hard to step away, and the calls will keep coming.

Where should I start?

Start with whatever takes longest. A second person qualifying for your licence can take years. Customers need time to trust a new contact. Begin those first, even if other things feel more urgent.

Then give your managers written authority with clear limits, so they can decide without asking. Teach someone else to price the unusual jobs. That’s usually the hardest thing for an owner to hand over.

How do I know my managers can cope?

Test it. Take a week away, then two, then three. Write down what waited for you, and fix it. When the business gets through three weeks without you, you’ll know. That’s what the Three-Week Test is for.

Can I change my mind later?

Yes. A business that runs without you keeps every option open. You can sell later, hand it to family, or bring in a partner. Stepping back first often helps owners decide what they really want.

Key points

  • You can keep the business and the income while managers run it.
  • It only works once the business runs without you.
  • Start with the slowest items: licences, customers, pricing.
  • Build up to time away, and fix what each break shows.